CUSTOMER CARE
We think you will be pleased with your purchase but we understand that sometimes there is a need to return merchandise. Please take a moment to review our policies below for a smooth transaction.
Vintage is where we draw our inspiration and condition of older items is sometimes in the "eye of the beholder". We strive to provide accurate photos and descriptions of the vintage embellishments so that you will know what you are purchasing. If you have any questions about a particular vintage item please email us prior to placing your order.
We are happy to provide additional photos, measurements, etc. in order to make sure you are satisfied with your purchase.
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QUESTIONS + POLICIES
Do you provide International delivery?
At this time we are only shipping within the USA. Our shipping rates - $4.00 flat rate shipping for delivery within 5-7 days. $6.00 flat rate shipping for delivery between 3-5 days.
What is your return policy?
If you are not satified with your purchase we are happy to offer you a full refund excluding your shipping costs to return the item.
How do I return an item?
Contact us via email at leeleeread@aol.com within 7 days of receiving your merchandise. We will provide you with our mailing address. The item must be returned to us within 14 days to receive your refund. Shipping costs for returns are the responsibility of the buyer and will not be reimbursed by Leelee Read.
Condition of returned items.
Returned items must be in original condition as received, no smoke odor, and unworn or the product will be shipped back to you and no refund issued. We will notify you when we receive the returned item and if the item is in acceptable condition we will process your refund immediately.
What is the condition of your vintage items?
Vintage is where we draw our inspiration and condition of older items is sometimes in the "eye of the beholder". We strive to provide accurate photos and descriptions of the vintage embellishments so that you will know what you are purchasing. If you have any questions about a particular vintage item please email us prior to placing your order.
What is patina?
All of our jewlery designs showcase vintage and repurposed materials. Those materials include old chain, old metal findings, beads, new gemstones, crystals and many other embellishments that we think are beautiful. In creating our products you will find different metal tones and types used together, old finishes that have "turned" paired with new and shiny....this is the essence of our classic, lived in look...understated elegance. Patina develops over time and that is where we find beauty. Wear our exclusive designs to your next black-tie event or with your favorite pair of jeans.
Design sources.
Our materials, fabrics, findings and vintage items are sourced from a variety of places including flea markets, fabric stores, antique stores, and estate sales. We have collections from Porte de Clignancourt, a flea market in Paris to Meunster, TX. From Santa Fe, NM to Cullman, AL - lovely "old things" can be found in a variety of places.
Gold Vermeil and Sterling Silver.
In repurposing our old materials we add new gold vermeil and sterling silver to enhance our designs. These additions will be noted in each product lisitng. Our gold vermeill is sterling silver that is plated with 24K gold and will gain a rich, darker patina over time. Likewise, sterling silver will take on a darker tone over time as well. The beauty of mixing metals adds to our "lived in look" and the patinas that develop over time enhance the blending of old and new.
What materials do you use in construction of your handbags?
Our handbag bodies are typically constructed of fabric including silk, mohair, Italian wool, linen and cotton. The embellishments include brocade trim, fringe, feathers, vintage finds and fur. The handles feature freshwater pearls, sterling silver, gold vermeil, glass beads, Swarovski crystals, semi precious stones and other unique beads.
Our Fur.
All of our fur products are existing vintage and old furs that we disassemble and repurpose into trims for handbags, winter cuffs, long scarves and other accessories. Many a vintage fur coat has hung in grandmothers closets for years collecting dust and we think this is a responsible way to reconcept their use for future generations to enjoy.
Custom Designs.
Do you have a vintage item you would like to have repurposed into a new design? Email us a photo and and we will pass along our design ideas and a quote for creating something special and uniquely for You!